Shipping & Returns

Hello and thank you for your order

Your order, once paid, will be sent using the chosen postal service and you will then receive the tracking number by e-mail.
The delays are the ones given by Royal Mail / Parcelforce at the time of the order. They are usually pretty accurate but may be subject to variations.
Any order placed on a Saturday will be sent the next monday.
Please, don't hesitate to contact us for any questions or special requests.
Best regards, GreenSpiritOutdoors.com

 


If you wish to cancel your order :

you can notify us by email or phone before we have dispatched the goods to you.
if goods have already been dispatched to you, by returning goods to us in accordance with the clause.
You can return goods you have ordered from us for any reason at any time within 10 days of receipt for a full refund or exchange. The costs of returning goods to us shall be borne by you.
Upon receipt of the goods we will give you a full refund of the amount paid, an exchange or a store credit if required.
The rights to return the goods to us will not apply in the following circumstances :

in the event that the product has been used.
to any products that we have made or customized specifically for you


The provisions of this clause do not affect your statutory rights.
 

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